Category: Blog
Branding in the Nonprofit Sector
Nonprofit organizations face a unique challenge when it comes to branding. Nonprofits are inherently rooted in emotions, and capturing that essence in a brand can be difficult. There is temptation to shy away from branding efforts and allow the mission and values of the organization to speak for themselves. However, strategic branding is critical in a competitive climate for funding, attention, and volunteers. Due to shifting consumer expectations, for-profit brands have been engaging more and more in values-driven marketing, further emphasizing the need for nonprofit organizations to build a strong, cohesive brand that defines their identity and increases recognition.
For example, Girl Scouts is a nonprofit that has greatly benefited from restructuring their brand over time. As a result, Girl Scouts avoids becoming stagnant in a fast-paced landscape. Their branding aims to capture the holistic Girl Scout experience. Their logo represents confidence, empowerment, and unity. The trefoil and the three faces within it tie back to the Girl Scout’s three-part promise. Their extensive brand guidelines ensure this essence is captured in all of their initiatives and communications. Thanks to these branding efforts, most people have an understanding of the organization’s mission and goals.
As a part of their branding initiatives, Local Minds, a UK-based organization that provides mental health services, developed a logo that beautifully encompasses the goal of their programs. The scribble to the left illustrates the mental state people can find themselves in when dealing with a mental health issue. The scribble is smoothed out nicely to write out “mind”, representing the transition to a healthy mind.

The American Heart Association updated their mission and logo in 2018 to modernize their brand and better reflect their main objective, “to be a relentless force for a world of longer, healthier lives”. Their brand guidelines consolidate the organization’s positioning under a clear message: “life is why”. All of their communication touchpoints are related to this message and their mission. The simplification of their branding and messaging keeps their organization current and engaging, without losing the strength of their heritage.
It is important to recognize that many smaller nonprofit organizations do not have the same branding and marketing budget as larger organizations. However, there are many cost-effective options for nonprofits to seek out help with their branding and marketing initiatives. At Smith Design, we’re always excited to support nonprofit missions through our pro bono strategic branding and design efforts.
The Nevada Blind Children’s Foundation, an organization dedicated to providing essential educational and extracurricular activities for children who are visually impaired, partnered with us during the opening of their new Children’s Learning Center. We developed a logo for the center that utilized core brand equities while differentiating the center as a unique initiative. We also designed a branded booklet for the foundation’s After School Programs & Events.

God’s Creatures Ministry reached out to us for assistance with a challenge they were facing in the development of their branding. Their mission relates to Noah’s Ark, providing a safe place for all species, but they were struggling with how to fully capture this nurturing spirit in a logo. With this goal in mind, we explored brand colors, ark shapes, and various animal illustrations before creating the final logo.

As Marty Neumeier explains, a brand is “not what you say you are, it’s what they say you are.” A strategic nonprofit brand approach should communicate the mission, differentiate the organization, motivate the team, and promote engagement with new and current supporters. Through this process, thought leadership is attainable for nonprofits of all sizes.
Through insight-driven strategic branding, a unique and ownable positioning can inspire meaningful communications across all touchpoints. For help with nonprofit branding efforts and navigating the ever-changing world of consumer trends, reach out to our team below.
Women In Design – Susan Kare
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
Our October Woman of the Month is Susan Kare, a founding mother of modern design and the creative genius behind some of the most recognizable icons, typefaces, and graphic elements in the world. If you have a Mac, you can see Kare’s looped box design on your Command key.
Known as “the woman who gave the Macintosh a smile”, Kare’s digital career took off when she was asked to mock up a few icons and font elements for Apple. She showed up to her interview with a notebook full of pixelated sketches on graph paper, some of which became the iconic elements that gave Macintosh the wit that has charmed users for generations.
Despite having no previous experience with computers, her designs for Apple revolutionized the industry. Her pixel art went beyond graphic design – drawing from experience gained in a Fine Arts PHD and by incorporating aspects of mosaics, needlepoints, and pointillism. By focusing primarily on meaning and clarity, she made computer graphics approachable and available to a wide audience for the first time. Before, knowledge of code was necessary for simple commands like cut, copy, and paste. Kare’s images became a guide for users of all experience levels to interact with computers.
“An icon is successful if you could tell someone what it is once and they don’t forget it…the best icons are more like traffic signs than graphic illustrations.”
Susan Kare
In addition to the icons she designed, Kare created several fonts for Apple that became the standard operating fonts that come with every computer today. She designed these fonts with the screen in mind, aiming to optimize the user’s experience.
After her time at Apple, Kare continued to work with Steve Jobs at NeXT, Inc., eventually becoming an independent designer. She worked with technology giants Microsoft, IBM, Intel, and Sony Pictures, continuing to bring that combination of simplicity and accessibility to everything she touched. Her art can be found in Microsoft’s Windows 3.0, including the deck of cards of the computer’s solitaire game that was more than just a casual way to pass the time, but was actually designed to help users become comfortable using a mouse.
Recipient of the AIGA Medal in recognition of her achievements in design and human-computer interaction, today Kare is Creative Director of Special Projects at Pinterest, heading up the design of The Point, Pinterest’s café in their headquarters.
The seamless interaction we have with computers today is largely due to Kare’s dedication to making computers enjoyable for everyone. The personality in Susan Kare’s work resonates on screen and beyond. Her continuing impact on design is that of wit, whimsy, and maintaining human charm in an increasingly digital landscape.
Prints of Kare’s work are available on her website, kareprints.com.
october 2020
Women in Design – Indi Maverick
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
This month, we’re highlighting Mexican graphic design and illustrator, Indi Maverick.
Mexico has long been a source of creative inspiration and a home to incredible artists. In the footsteps of powerhouses like Frida Kahlo, more and more Mexican women are pushing the boundaries of modern art, in their country and around the world. Recognized as one of Mexico’s best female illustrators and designers, Indi Maverick is an emerging talent to keep an eye on. Her work can be found in books, in magazines, on furniture, and on products through various brand partnerships.
Inspired by nature, Maverick’s fine lines flow organically, often integrating leaves, flowers, and animals. Her process creates intricately detailed pieces out of seemingly simple lines and geometric patterns. In this simplicity, she is able to capture a very human personality, one that feels authentic and not overly cutesy. Her brand work for Dr. Martens, Stella Artois and Michael Kors shows how she can apply her techniques to fashionable brands in a way that feels relevant and fresh.
Maverick has participated in several important cultural collaborations. Her illustrations are featured in Sidral Mundet®’s campaign #ALaMexicana. This campaign seeks to use the phrase #ALaMexicana, or “The Mexican Way”, as a positive recognition the spirit, culture, passion and accomplishments of Mexicans.
Her style translates beautifully to tattoos, a passion she is beginning to explore.
Maverick has already proved she is a design force to be reckoned with, and her creative journey is definitely one to pay attention to. To see more of her work, visit her website or her Instagram profile.
COVID Resources
Helping those impacted by COVID-19
SUPPORT Organizations and charities that are working to help people and communities affected by COVID-19
DONATE donate money, blood, food: Support hospitals with money to purchase N95 masks, blood donations, or meals for the medical staff.
- https://www.bethenny.com/bstrong-disaster-relief/
- https://www.globalgiving.org/projects/coronavirus-relief-fund/
- https://www.atlantichealth.org/patients-visitors/donate-volunteer/donate-supplies-covid-19.html#bins
- https://www.redcrossblood.org/donate-blood/dlp/coronavirus–covid-19–and-blood-donation.html
- https://nybloodcenter.org/donate-blood/
- https://www.tapinto.net/sections/giving-back/articles/local-neighbors-help-feed-front-line-workers-while-supporting-local-madison-and-chatham-businesses
Back to School, Reimagined
Back-to-school shopping is one of the biggest retail holidays of the year. In 2019, consumers spent more than $26 billion in their shopping to stock up for the school year. Like so many traditions impacted in 2020, the usual back-to-school scramble felt different this year. Supply lists shifted to include Chromebooks, teaching easels, and kid-sized desks, as parents are doing their best to make their home an efficient learning space.
Technology needs of the online classroom drove sales up, for an estimated total of $33.9 billion. Online retail sales are seeing an unsurprising increase across all industries, and school supplies have been no exception. 70% of parents and students have shifted to buying supplies online due to COVID-19.
Retail brands that typically see a surge in demand during the back-to-school season had to pivot their tried-and-true strategies to meet the suddenly changing needs of their consumers. These brands now have to support their consumers in a different way. Going forward, they have to determine and communicate how their products can fit into our new virtual, homebound routines.
Positioned as “communication essentials”, Bic is a brand that has become fundamental to back-to-school supplies. In a time of changing communication structures, they have an opportunity to build trust in their consumer base by striving to remain the go-to supplies for learning, despite the shift to virtual classrooms. For example, their Evolution® pencils are sturdy and long-lasting, and could be positioned to parents as perfect for stocking up shelves with supplies that won’t need constant replacing.
Tasked with finding hands-on activities that encourage creativity and provide a break from the screen, parents are purchasing supplies like Softee Dough. Softee Dough recently launched a new look for their modelling clay kits. The new design stands out both on shelf and digitally, a necessity in this era of increased online shopping.
In addition to school supplies, parents have been looking for quick and easy snack options for their kids at home. Snacks that kids can access independently during their virtual lessons are in high demand. Skippy’s mess-free peanut butter in their new squeeze pouch is convenient for snacking between online assignments.
This back to school season brought attention to the need for nimble and flexible brand strategies. With the holiday season quickly approaching, brands will need to apply learnings from this fall to their holiday retail strategies.
For help navigating the ever-changing world of consumer trends, subscribe to our newsletter or reach out to our team below.
Sources
https://sproutsocial.com/insights/data/back-to-school-retail-trends-report/?registered=true
https://nrf.com/insights/holiday-and-seasonal-trends/back-school
https://insights.digitalmediasolutions.com/news/back-to-school-marketing-covid19
https://fortune.com/2020/08/03/back-to-school-shopping-deals-paypal/
september 2020
Women In Design – Jessica Walsh
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
This month, we’re highlighting Jessica Walsh, a bright star in the design field and an all-around creative. Her agency, &Walsh, founded in July of last year has become one of only 36 female-led creative studios in the United States.
Unsurprisingly, Walsh was a self starter from the get-go. Teaching herself coding at age 11, she soon had a growing client base of middle school students looking to launch their own websites. Although web was her first introduction to design, her style really flourished years later at art school and then during her internship at Print. Described as daring, surreal and bold, she cleverly utilizes the tools available to create thought provoking, hilarious, clever and heartfelt pieces.
Jessica Walsh unapologetically commits to the big idea. While some of us might struggle with execution, she commits to the idea first and executes without compromise, often without the use of a computer. In this way, she is operating in a world where technology is used as a tool, but not the only tool. Her creations, more than just graphic works, commit to a big idea first.
“What I have learned over the years is that a computer is a great tool, but it’s just a tool. Sometimes when you just get off the computer and start working with your hands, you end up having a lot of accidental discoveries and ideas that never would have happened if you are just sitting there all day pushing pixels on the screen.”
Walsh joined Sagmeiter INC., in 2012, making partner 3 years later. Remarkable as that may sound, her true accomplishments during this time are in her personal projects. First, in 2013, Walsh catalogued in video and graphics (later becoming a book) her experience dating Timothy Goodman, a designer friend in “40 days of dating”. A film is currently in the works. Then in 2016 she teamed up with the same friend in “12 kinds of kindness” , exploring ways to be kinder and other similar themes. These social experiments are fascinating, thought provoking, beautifully designed, and ultimately very personal and exposing, appealing to young people familiar with the reality TV experience.
Walsh is aware of her responsibility as a female leader in a male dominated category. She includes Paula Scher, Gail Anderson & Maira Kalman as sources of inspiration as she acknowledges that the agency world has in the past been a tough place for women leaders. She also is aware of how her position as a female can be used as a competitive advantage. When Walsh posed naked with Sagemiter to announce their partnership, (a call back to a similar image Sagmeister himself released when he founded his company in 1993) they received instantaneous notoriety through social media, according to a February 2013 interview with The Creative Influence Director Mario De Armas.
To quote Ms Walsh, it achieved its goal… “it was quite a functional piece of design.”
Now, at 33, with Walsh running her own agency servicing clients such as Museum of Modern Art, The New York Times, and The School of Visual Arts, it is still her genre defying personal work that stands out above the rest. While her former partner Stephan Sagmeister takes 1 year off in every 7 to recharge his creative batteries, Jessica Walsh seems to keep her creativity flowing by focusing on the human experience, something we can all relate to. By sharing her inner world, we the audience are invited to take a look at our own personal creativity to see where it can lead us.
august 2020
The Growing Impact of Plant-Based Proteins
Making their way into 53% of US pantries, refrigerators, and freezers, plant-based, protein rich foods are no longer reserved for vegetarians.
In 2018, growth of the plant-based market had reached $4.6 billion. It is predicted to grow to $85 billion over the next 10 years. This rise can be attributed to growing concerns for health, sustainability, and animal welfare, especially among Gen-Z and Millennial consumers.
The increase in popularity is also due to improvements of the products themselves. With developments in technology and manufacturing, plant-based meat alternatives are getting better and better at mimicking the texture and taste of real meat, becoming more appealing to general consumers, not just health-conscious shoppers.
With these meat-free options becoming mainstream, many large brands have developed their own plant-based innovations. Burger King embraced the trend with their Impossible Whopper. This new take on the classic Whopper was one of their most successful product launches, attributing to one of their best quarters in recent years.

SKIPPY®, Farm Rich, and Green Giant also expanded into the plant protein space, partnering with Smith Design to develop effective brand identities and packaging designs.
Green Giant’s Harvest Protein Bowls are frozen meals that pack 12g-14g of plant-based protein punch. The packaging communicates the plant-based point of difference, appealing to the growing number of consumers interested in easy incorporation of natural, healthy foods into their diets.
One of SKIPPY®’s newest products features their well-loved peanut butter with the added benefit of plant protein, in a unique, squat jar that helps consumers avoid “peanut butter knuckles”. We ensured that the label demonstrates a visual connection to iconic SKIPPY® equities, while clearly communicating the enhanced protein offering. The innovation is already generating buzz in the category.

When Farm Rich extended their wholesome portfolio with a line of plant-based snacks and appetizers, we were careful to develop a brand identity that differentiates these from the core line of products while staying true to established equities. The details in the handwritten font subtly emphasize the plant-based offering and work with the whitewashed wood background to indicate naturalness. We targeted health-conscious consumers through the photography, pairing healthy sides with the meat-free products.

The demand for plant-based protein sources has already had a powerful impact on product innovation, and its growth won’t be slowing down anytime soon.
For help navigating the ever-changing world of consumer trends, subscribe to our newsletter or reach out to our team below.
Women In Design – Zaha Hadid
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
This month, we’re celebrating renowned architect Zaha Hadid. As her professor described her at graduation, Zaha Hadid was “a planet in her own orbit”. She stayed true to her unique vision throughout her impressive career and continuously moved architectural design forward. She became the first woman to receive the prestigious Pritzker Architecture Prize.
Hadid was often called the “queen of the curve“. Her expressive designs pushed the limits of architectural geometry. Famously opposed to straight lines and mediocrity, her fluid-like structures breathe new life into the spaces around them. Her work includes some of the most iconic buildings in the world. She designed museums, opera houses, stadiums, art & science centers, and more. She loved designing buildings she knew would encourage culture in the community.

Hadid was born in Baghdad, Iraq. In an interview with The Guardian, she credited “the rivers and the dunes” of Iraq as inspiration for her concepts. She studied architecture in London, and was touted by her professors as one of the best students they ever taught. Even early in her career, people recognized her ability to bring the seemingly impossible to life. She went on to open her own architecture firm, Zaha Hadid Architects, and taught architecture at several schools, such as Harvard Graduate School of Design and Cambridge University.

While she is widely regarded as the world’s top female architect, Hadid often refused this categorization, insisting that she was simply an architect and should be referred to as such. She expressed that she experienced sexism and racism during her career, and she hopes her journey shows young women that the glass ceiling can be broken.

Hadid’s creativity wasn’t limited to architecture. She explored other mediums, such as collaborating with brands in the fashion industry to create conceptually and visually stunning shoes.
Zaha Hadid’s enduring impact on architecture and design as a whole is undeniable. The world experienced a great loss when she passed away in 2016. Her strong, creative spirit lives on through her work and the many people she’s inspired.
“When people see something fantastic they think that it’s not possible to achieve it in real life. But that’s not true. You can achieve amazing things.”
Zaha Hadid, The Guardian Interview “Zaha Hadid: I Don’t Make Nice Little Buildings”
Sources
en.wikipedia.org/wiki/Zaha_Hadid
www.pritzkerprize.com/laureates/2004
theguardian.com/artanddesign/2013/sep/22/zaha-hadid-dont-make-nice-little-buildings
july 2020
Women In Design – Yesenia Perez-Cruz
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
This month, we’re highlighting Yesenia Perez-Cruz, an accomplished designer, speaker, and author. Yesenia Perez-Cruz is a great role model for women and people of color who are interested in design and technology. Her drive towards innovation and passion for inclusivity make her a strong leader in this traditionally male, white industry.
Initially Perez-Cruz, who came to the US when she was 5 years old, thought she would grow up to be a writer. Her time was spent at this early age reading books as a way to teach herself English. Reading and writing became the foundation for her creative curiosity and that self-motivated drive can be attributed to her success today. A graphic design course in her senior year of high school changed all that and led to her acceptance to the design program at Drexel University.
It was here that Perez-Cruz first became interested in web and user interface design and, eventually, more specifically, UX design.
UX design, simply put, “refers to any interaction a user has with a product or service”. Her work in UX puts her on the forefront of innovations which consumers experience first-hand and in real time. Her inclusive mindset ensures that technology is designed responsibly with all humans in mind, creating a seamless, positive interaction for all end users.
In her current role as Senior UX Manager at Shopify, she’s noted that her love of writing now plays a bigger role in her career than she expected with UX design presenting an opportunity to tell an interactive story. Her work, visually stunning as well as highly functional, has earned her street-cred awards like Rad Girl’s 2015 Designer of the Year and a Webby.
She is especially passionate about the relationship between technology and design, providing audiences with applicable inspiration for their own work. In her book, “Expressive Design Systems” she explores the ways in which design systems can elevate design and innovation, and how to avoid becoming stifled by processes.

Perez-Cruz, a self described introvert, travels the world as a speaker at conferences and events, sharing her expertise and passion but also as a way to advocate for inclusivity and for women of color in the highly competitive design/tech world.
In an interview with The Great Discontent, she explained “When I was going to conferences for the first time, I never saw people on stage who looked like me—there weren’t a lot of women or Latinas. I realized that if I wanted to see more Latinas on stage, I’d have to push myself to get up there. I hope that others will be inspired by that.”
Yesenia Perez-Cruz’s viewpoint is one we should all pay attention to. Through her own self advocacy and inclusive approach, she hopes to encourage others to pursue a similar path.
To learn more about Yesenia Perez-Cruz and to see her work, visit her website https://www.yeseniaperezcruz.com/.
The Future of Influencer Marketing
COVID-19 will undoubtedly leave an unprecedented impact on the world. All industries and business markets will be affected, even the digital landscape.
However, budget cuts are impacting digital campaigns and partnerships. In order for companies to weather the current situation, many budgets have been reduced and reworked. Marketing budgets have come under more detailed scrutiny than ever, so paying for sponsored content partnerships tends to get deprioritized. Influencers have been reducing their rates to try and continue partnerships with brands, but unfortunately, many campaigns have been paused or cancelled, despite the positive metrics.
With the increase in social media usage and the quickly accelerating growth of e-commerce, brands across all categories shouldn’t dismiss sponsored content as a valuable marketing strategy in a post-COVID-19 world. There is now an opportunity for brands and influencers to create a more authentic connection with each other and with their audiences. Sponsored partnerships are being approached openly and honestly, parameters being laid out with an understanding of the difficulties COVID-19 has caused. As Later points out, influencers are able to approach brands with reduced pricing for sponsored campaigns and content, creating partnerships that may not have happened before. If your brand is considering starting or refreshing an influencer marketing campaign, now might be the perfect time to solidify plans.
Great examples of brands successfully utilizing social media channels and influencer partnerships, even during this time of new challenges, are found in the tool industry. Many brands of tools partner with influencers on social media, who use and review their products in their professions. Their opinion is reliable because these influencers actually use these products on jobsites. They naturally relate to the brands’ target audience, building community and trust, while encouraging others in their field to try the products they recommend. This digitally connected network of influencers and audiences will continue to drive positive results for the partnered brands, especially with the ongoing rise of e-commerce.
In addition to reevaluating existing partnerships and developing new ones, there is an opportunity to reframe content to be more effective in the changing world. Recently, sponsored content through a filtered lens has been losing its charm on audiences. In an analysis of the fashion magazine industry, The Times asked “In a world where toilet paper is hard to come by, is there a place…for magazines selling dreams of luxury?” This question applies to influencers and their content as well. Influencers will be more successful with their sponsored content if their voice is honest and reliable. Consumers crave authenticity. Audiences, especially from Generation Z (who make up the majority of Instagram users), will respond well to content that does not feel disconnected from reality.
The perspective of influencer marketing has to change from “don’t you want to be like me?” to “I am just like you”. Now more than ever, people want to feel comforted by honesty, authenticity, and familiarity. Campaigns that achieve this will connect with their target audiences and earn brand loyalty.
Emma Chamberlain, a YouTuber and influencer who is especially popular with Gen Z, has built her entire personal brand around authenticity, often taking it to the extreme with her content. Her content is so real and relatable that it makes her followers feel like they are on the inside of a private joke with her.
Another example of successful authenticity is fitness influencer Katrina @collegecleaneating. She posts engaging content, opening up about relationships, mental health, and body positivity struggles she’s experienced on her fitness journey. Her approachable, empathetic digital presence has earned her about 650,000 followers on Instagram and differentiates her profile from other fitness accounts that rely heavily on perfection. When she shares sponsored content, her followers are ready to engage and inherently trust her opinion.
As the world moves forward and marketing teams are faced with many decisions, influencer marketing shouldn’t be overlooked. With the right content, partnerships, and strategy, influencer marketing is a powerful tool that B2C brands can use to leverage the rising popularity of e-commerce, build brand loyalty, drive traffic to websites, and ultimately increase digital sales. Questions about developing effective brand and digital marketing strategies? Contact us below.
Sources:
june 2020
Women In Design – Maira Kalman
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
Maira Kalman is a renowned artist and writer. She was born in Tel Aviv, Israel and moved to NYC when she was a young girl, where she continues to reside. She was married to the famed graphic artist Tibor Kalman for 18 years until his death in 1999. They founded the agency M & Co together and were highly successful, blending illustration, typography and imagery to create iconic art for prestigious institutions, including the National Audubon Society and MOMA, and covers for the acclaimed Interview magazine.
After the birth of their children, Maira took a new, independent path that led her to become a design legend in her own right.

Over the course of her career, she has written and illustrated books for both children and adults that feature her playful take on the world. Her style perfectly captures the whimsical and wise, combining a naive style with a sage’s vision. As a storyteller, which is how she refers to herself, her careful use of language and image work together to capture the eccentric, intelligent way Kalman herself views the world and her appreciation for society, history, and the humorous aspect of life.
She was commissioned to illustrate the iconic design bible “The Elements of Style” in 2005, which promoted this quote from the New York Times – “While The Elements of Style has never lacked fans or dutiful adherents, appreciation for this slim volume has taken a turn toward the whimsical and even surreal.”
Her work is almost always uniquely personal, capturing her point of view on anything from politics to family. Working with her son Alexander, Maira created an exhibition dedicated to the memory of her mother Sara Berman, an early inspiration, which later became a book titled ‘Sara Berman’s Closet’. She has also collaborated on a short firm with her son called “The Most Wonderful Day” which can be seen here on YouTube.
Her wit, charm and intelligence come through most famously in the The New Yorker magazine cover published in December 2001. She collaborated with her partner Rick Meyerowitz, redrawing the New York City map post 9/11 and renaming it ‘New Yorkistan’. The response to the cover was overwhelming, the magazine disappearing from newsstands in two days and becoming the best selling issue in the magazine’s history.
Maira Kalman’s impactful work is a reminder to notice and appreciate life. She inspires audiences to look closer at seemingly common things, to see the importance of the ordinary. She elevates politics and philosophy to higher levels of thought, commanding worthy attention. To learn more about Maira Kalman, visit her website, Instagram, or watch her Ted Talk.
Sources:
https://en.wikipedia.org/wiki/Maira_Kalman
https://www.thecut.com/2018/04/profile-maira-kalman-author-and-illustrator.html
Through a Lens: How Gen-Z Views Food
“Gen-Z”. The generation under the scrutiny of marketers who want to understand their shopping preferences, their consumer habits, and TikTok. Generally speaking, this generation is an ethnically diverse, socially-conscious group of digital natives who are growing up with unprecedented access to technology. As this group of people (born between 1995-2015) gets older, their impact on all industries, including the food and restaurant industry, is becoming increasingly evident.
This generation is practical and realistic. They crave authenticity, which causes them to opt away from artificial ingredients and preservatives if they can help it. Ethical and sustainable sourcing is also important to them, as they are careful about the impact their actions have on the greater good. Studies show that Gen-Z is more eager than previous generations to go meatless, 79% of the generation wanting to at least reduce their overall meat intake in an effort to be more sustainable. As major influencers of the rise in popularity of veganism, they will find it odd if a brand or restaurant does not offer vegan and/or vegetarian options. In addition to wanting to see food brands be inclusive with their dining options, they especially appreciate brands that engage with relevant trends, and in some cases, politics.
As Melissa Abbott explained in Food Business News, Gen-Z is all about transparency. “Gen Z is the first generation to completely grow up in the digital age, so to them there is no question that can be unanswered. This is really affecting the food that they eat because they want to know where it’s from, how’s it grown, who made it.” Perceptions of shadiness won’t be tolerated by these consumers. A good example of transparency that would resonate with Gen-Z is Grass Roots’ pasture-raised meat. They explain the mission and pasture-raised farm methods behind their products, and even emphasize transparency in their shipping process. Their digital presence is engaging and their message is clear.

At the center of many stereotypical jokes about this younger crowd is the trend of photographing and posting meals on social media. This habit doesn’t come as a surprise, as this generation accounts for about 75% of Instagram users. In reality, the act of pausing for a moment to appreciate the meal and share it with others actually makes the meal more satisfying. A study from the Journal of Consumer Marketing found that the attention to detail and delay in gratification has a positive effect on the senses.

Brands and restaurants can benefit from creating a digital relationship with their consumers through social media. It only makes sense to engage with consumers where they spend time – and in many cases for food, that is Instagram. An Instagrammable dish seen on social media is a call to action for these adventurous eaters.
In addition to Instagram, TikTok is also having a strong impact on this generation’s food trends and habits. Lots of food trends have gone viral on TikTok, especially with the help of the platform’s many food influencers. From cute cereal made out of tiny pancakes to recipes for full meals, TikTok’s bite-sized videos are perfect for sharing food content with Gen-Z.

Growing up with social media, Gen-Z’s digital attention moves at a fast pace. The short recipe videos through TikTok are this generation’s ideal way of learning to cook – convenient, clear, and fun. Brands can leverage this type of content to showcase how to cook with or use their products.
While Gen-Z eaters are adventurous and like a photogenic experience when it comes to food, they also appreciate convenience. Even before COVID-19, take out and drive through meals were increasing in popularity as younger people chose to take their food home and dine on their own terms. Often, this includes streaming something on the TV while eating. In this situation, the combination of convenient food and entertainment of their choice creates a tailored dining experience in the comfort of their home. Retail brands will benefit from this trend as well, as more and more grocery stores offer delivery or pickup options.
It is key for brands to understand how Gen-Z’s conscious consumerism and digital habits affect their preferences in food and dining, and how those preferences will affect those industries as a whole. To learn more about generation z’s consumer habits, visit our POV analysis here.
Sources:
A New Generation to Feed by American Egg Board
https://upserve.com/restaurant-insider/generation-z-new-food-trends/
https://www.ama.org/marketing-news/how-ben-jerrys-took-both-its-ice-cream-and-mission-global/
https://www.buzzfeed.com/racheldunkel/recipes-on-tiktok-that-have-my-mouth-watering
may 2020
Looking Back to Move Forward: How Nostalgia Sells Brands
If I’m being honest, recent global events have made me nostalgic. Typically, I like to live in the moment but recently I’ve found myself digging through old photos and journals in search of…? I’m not sure. These trips down memory lane feel comforting thoughts, in a childlike way. There is a tendency to glamorize the past, looking through rose-colored spectacles at simpler, less complex times. But one thing is for sure – Marketers know that these nostalgic feelings sell brands.
Take for example recent additions to the marketplace such as the Olipop soda brand. Their simple chic packaging leverages nostalgia in a way that triggers a recall that isn’t there – but somehow we believe in its authenticity. Fitch and Leedes lean heavily into a kitschy 50’s genre for their brand of tonics and mixers. The retro brand sends strong trust & quality signals to consumers that say “this is a brand that has stood the test of time and endured.”
A few years ago, a flagging cereal category released limited edition nostalgic packaging in the hope of inspiring Gen X and younger Boomers into revisiting their favorite childhood flavors. The problem with this is that it’s a short-lived fantasy. Say Fruity Pebbles was your thing back in the day. You see it packaged the way you remember it and it sparks good memories of Big Wheels and The Flintstones. You might even buy it. But these types of purchases are one-offs as most of us don’t have the constitution to eat sugary cereal the way we used to. Predictably, nothing could save the cereal category from its inevitable decline. However, Pabst Blue Ribbon has found an ingenious workaround. Their newest offering -– a Hard Coffee – is said to taste exactly like YooHoo Chocolate Milk. By tapping into a taste instead of just a graphic approach, PBR may well have found the perfect way to be nostalgic for childhood without abandoning reality completely.
Other brands are using flavor as a way to bring consumers into the fold by leveraging holistic wellness in an unusual way. With flavors like Classic Chocolate and Dark Chocolate Milk, Slate beverages with a low sugar and high protein claim will certainly bring back happy memories and cue happier times thus keeping your mind AND body healthy. Cue the serotonins!
Finally, let’s not forget the heritage brands that are having another minute in the spotlight. As we face challenges buying fresh food during this time of social distancing, tried and true shelf stable brands are thriving as consumers rediscover their favorites from childhood – foods like Hamburger Helper and Chef Boyardee. Time will tell whether this is a permanent change in consumer behaviors but, Jon Nudi, head of General Mills, North American would like to think so.
“Right now, we have people trying the products they haven’t had for a while, and we hope they’re surprised and find that they’re delicious and that we have them come back,” he is quoted as saying in the New York Times back in early April.*

Regardless, brands that focus on creating stronger emotional bonds between consumers and their products, especially in childhood and early adulthood, will find that those bonds are strong and lasting. As we weather our current circumstances, when the future is uncertain, we can all take some comfort in reminiscing in the way things used to be – because sometimes looking back is the best way to move forward.
Sources: https://www.nytimes.com/
How Businesses Can Be a #ForceforGood
This May 5th, organizations around the world are coming together for #GivingTuesdayNow, a new global day that celebrates generosity and unity in response to COVID-19. As a Pledge 1% member, Smith Design has committed to leveraging our assets to have an impact, and now– more than ever– we are rallying our teams and partners to give back.
As a way to give back to our frontline heroes, Smith Design participated in FLAG, Front Line Appreciation Group. The group was started by 2 women in New Jersey and has grown nationwide. Their mission is to ensure that frontline workers are fed and cared for. Our team joined their cause by filling out Flag Fuel Boxes. These Fuel Boxes provide food and words of encouragement for the frontline and essential workers who are helping all of us during this time.
Supplies for the boxes were purchased and donated by Smith Design. 7 employees and their families packed the care packages and wrote personal notes for the heroes. We designed a sticker to emphasize our appreciation. Together, we completed 172 boxes!
We can’t thank our frontline workers enough for all that they are doing.
This pandemic is affecting every person on Earth. Only together will we heal and recover. We encourage you to join us and other members of the business community in giving whatever you can to help. Together, we are a force for good.
To learn more about Pledge 1% or to access their tools and resources for companies to navigate this pandemic visit www.pledge1percent.org.covid19.
Women In Design – Teresa Sdralevich
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
This month, we’re featuring acclaimed graphic designer, illustrator, silk-screen printer, and author, Teresa Sdralevich.
Sdralevich is a highly regarded designer of posters that hold social, cultural, and political relevance. Her impactful work has reached all corners of the world.

#standupforhumanrights
Poster for the 70th Anniversary of the Universal Declaration of Human Rights
She has also illustrated many books for young readers, published across Europe.
Sdralevich’s 2018 book “Poster Power! Great Posters and How To Make Them” received a British Design and Production Award & is referenced as a source of truth and inspiration for designers of all ages. What makes the book so special is that it is uniquely personal – Sdralevich’s sharp humor and wisdom, both informative and engaging, is evident in the interactive pages.
Her style is playful and lyrical, every mark made is both purposeful and expressive. You can see the influences of Keith Haring and Basquiat in her naive, simple characterizations while the messages have a clever sophistication. As graphic artists, we are all challenged to distill down complex themes into simple visual messages which is what Teresa Sdralevich does so brilliantly. We can all learn from her simple, straightforward, no-nonsense style.
Sdralevich is currently based in Brussels, where she continues to hone her craft, but she can be found traveling all over the world to lead workshops or participate in poster events.
Through her art, books, and workshops, Teresa Sdralevich is truly making a positive impact on the world and on the minds of aspiring designers. To learn more and see her work, visit her website, Instagram, or Facebook.
Sources
https://www.teresasdralevich.net/
https://www.instagram.com/teresasdralevich/
https://www.amazon.com/Teresa-Sdralevich/e/B004MRHCX0%3Fref=dbs_a_mng_rwt_scns_share
https://www.illustoria.com/blog/2018/1/17/2wtmp20y4y32nc55uuq8hbiep65c92
The Importance of Sustainability
Sustainability, environmental impact, eco-friendliness – these are more than just trending buzzwords. Not only is it ethical for companies to consider the environmental impact of their operations, but it is also necessary in order to be trusted by their consumers (especially socially-conscious millennials). The way many brands approach sustainability in their products and packaging has adapted with increased environmental focus and research.
Some brands are created with green-friendliness at the core of their products. Ocean Huggers produces plant-based alternatives to seafood. Ahimi replicates raw tuna with tomatoes, and unami utilizes eggplant to replace freshwater eel. The goal is to reduce the stress overfishing causes on our oceans.

In addition to eco-friendly products, many companies incorporate sustainability into their packaging as well. Seed Phytonutrients, a producer of natural bath products, is credited with developing the first shower-friendly paper bottle. These unique bottles use 60% less plastic than traditional bottles. The paper is able to withstand water without getting damaged, then it dries to look good as new.
Pretty famously, Saltwater Brewery created a biodegradable six-pack holder in response to the overwhelming amount of plastic in our oceans. The sustainable holder safely disintegrates in water and is actually edible for ocean wildlife. The Florida brewery hopes this innovation will draw attention to the environment and inspire people to find ways they can contribute to a sustainable future.
As the impact we have on the environment becomes increasingly apparent, people are discovering new ways to innovate towards a healthier future. From creative shampoo bottles to new enzymes that break down plastic in record time (learn more in our newsletter), every step towards sustainability is progress.
World Art Day 2020 – #HelpByDesign
World Art Day is an international celebration of art in all the ways it impacts our world. In honor of this year’s World Art Day, our team participated in #HelpByDesign. #HelpByDesign is a design campaign that brings messages of hope during this time of uncertainty and social distancing. The campaign is run by the group Known Unknown, a global community of designers. Options for messages to include in the typographic designs are provided as inspiration, but designers are welcome to create their own as well.
Each designer was given free rein to communicate their chosen message in any way they wanted. The best part was seeing how each square showcased the designer’s personality and unique style.
Participating in this campaign helped connect us with designers all over the world and highlights the importance of visual communication as a unifying tool in times of crisis. To see more artwork for this campaign, visit @known_unknown on Instagram.
Sources
april 2020
Charitable Packaging Shows Brands’ Softer Side
It’s always nice to see brands support great causes, and packaging is a creative way to emphasize the importance of giving back.
Charitable packaging supports important causes by raising awareness. This packaging can also be a call-to-action, inspiring others to support the cause as well. Charitable packaging is often a smaller part of a brand’s overall partnership with a cause. Consumers have come to expect brands to make a conscious effort to give back to the community. Showing their charitable side through these partnerships help brands connect with their consumers on a human level.
Dial® partnered with Big Brothers Big Sisters through the Healthier Futures™ program. Healthier Futures™ promotes healthy hygiene habits. To show their support, Dial® featured artwork on their packaging that incorporates drawings by the children who participate in Big Brothers Big Sisters. The packaging captures the spirit of Big Brothers Big Sisters so delightfully with scenes that represent the mission of the organization and raises awareness of their initiatives to support children and their communities.
Patients of St. Jude Children’s Research Hospital showcased their artwork on Green Giant’s limited edition packaging. The cans featured illustrations of vegetables; sweetcorn growing tall, dancing green beans and sunny blue skies are all featured prominently in the colorful labels. The cans are one of the ways Green Giant shows their support of St Jude. The brand also donates money towards St. Jude’s amazing research, and encourages their employees to support the cause as well. In 2018, B&G Foods donated $350,000 on behalf of the Green Giant brand.
Hormel Foods raised awareness of childhood hunger with their limited edition Chili can designs. The limited-edition label represents the first time the brand has shifted away from its conventional yellow, orange, and red color scheme on its Hormel®Chili No Bean variety in more than 80 years. The cans represent the brand’s partnership with professional football player Adam Thielen for a campaign called “Thursdays with Thielen”. For every yard Thielen gained during a game, Hormel Foods donated Hormel Chili to Second Harvest Heartland in the Twin Cities. Hormel Foods was able to donate 20,000 cans, which provided about 15,000 meals.
Now more than ever, consumers need to see that the brands they support are kind, caring, and human. The brands featured above are going beyond a charitable donation by making a powerful statement on their actual packaging – a proud and bold declaration of support to their causes.
They/them in branding: How gender neutrality has impacted the world of packaging
For those new to the conversation, gender neutrality is the concept that social institutions should not distinguish roles according to a person’s sex or gender. In recent years, parents with young children are focusing on personal identity, offering children plenty of choices and encouraging traits that make a good human – not just man or woman.
The CPG industry has been slow to follow suit. Darby Saxbe, Ph.D., associate professor of psychology at USC, has found “there is an unspoken taboo that prevents marketing traditionally “girl” toys to boys.
“We want girls to play with a chemistry set but we don’t want boys to play with dolls or tea sets. But in fact, learning how to care for others, taking turns, and interacting socially might be really important values for building a better society,” Saxbe says*.

Some brands, however, are starting to challenge whether gender even has a place in design. Just like the ahead-of-its-time Calvin Klein One fragrance of the 80’s – why can’t brands be for a boy AND a girl? A recent Mintel study implies that brands might do better to focus on the need they are fulfilling rather than the gender they are targeting. Basic human needs, after all, are usually not gender specific.

Odele bath products appeal to both our need for simplicity and gender neutrality. The women-owned business states on their website “we decided to throw this whole his/hers/theirs nonsense out the bathroom window and start Odele.” They go on to say “Our 100% natural fragrance is ungendered, and our products are developed based on needs by hair type; not by gender, age, or any other measure”. We say Brava!
Another brand throwing out traditional rules is the aptly named Fluide. The make-up brand was established to cater to a growing number of people who do not identify with a gender or as they put it “…gender expansive identities.” Fluide’s partnerships with LGBTQI health & advocacy groups show that they are prepared to live by their line “We are they. We are them. We are you.”

How can designers support this evolution and serve as actors of change? By acknowledging their gender biases and stereotypes, prioritizing the needs of the target consumers as people, looking beyond the history of gendered graphics – but most of all, by being aware of the gender neutral movement and understanding how to respectfully address the needs of an evolving population.
*Sources
https://www.parents.com/parenting/should-you-raise-a-gender-neutral-baby/
#EN95
Help our COVID-19 frontline get the protection they need
SHARE the visual/ hashtag to get the word out. Copy and Paste the following message (or create your own personal message) that informs everyone of the shortages and how it affects us all.
Its Not ENough Until They Have Enough. “We all took an oath to help others, but we are also a population at risk. I implore you to help the healthcare community, now is the time to use your voice to stand up for us. I plead you to help us help you. “ – Emergency Medicine Doctor. Visit https://tinyurl.com/en95masks to learn about the ways you can help #EN95 #COVID19
CONTACT Congressional representative & companies that make PPE. Sign the petition to help hospitals get PPE
- https://p2a.co/neN42Md?fbclid=IwAR0Hv5yS3IW_SMM1Z_0dv1e1PbF6KgB8zVVl3cIqIq4WCLoUf15bHUVLZlk
- https://act.medicare4all.org/signup/covid-19-protect
- https://www.businesswire.com/news/home/20160905005103/en/Top-9-Vendors-Personal-Protective-Equipment-Market?fbclid=IwAR3Kz9SNEsyjn6Kq93ad33LZHzCKeVLoV4uwDx_SD7V_2QT13IBITTm51JQ
- https://p2a.co/neN42Md?fbclid=IwAR1caNMKlnxbkpUE_Z30AQqDl8MM1saiRsaQS-VT4QsrG4jefszddoRuGJA
SET UP a local drop off center: Set up locations within your communities that encourages neighbors and local companies to donate unopened boxes of N95 masks. Pick up the donations and drop them off with local hospitals.
DONATE donate money, blood, food: Support hospitals with money to purchase N95 masks, blood donations, or meals for the medical staff.
- https://www.bethenny.com/bstrong-disaster-relief/
- https://www.globalgiving.org/projects/coronavirus-relief-fund/
- https://www.atlantichealth.org/patients-visitors/donate-volunteer/donate-supplies-covid-19.html#bins
- https://www.redcrossblood.org/donate-blood/dlp/coronavirus–covid-19–and-blood-donation.html
- https://nybloodcenter.org/donate-blood/
- https://www.tapinto.net/sections/giving-back/articles/local-neighbors-help-feed-front-line-workers-while-supporting-local-madison-and-chatham-businesses
Women in Design – Cipe Pineles
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
For March, we’re highlighting the impact and accomplishments of editorial designer, Cipe Pineles.
Cipe Pineles was ahead of her time. Originally from Austria, Cipe immigrated to the United States when she was 13 years old. Her accomplishments during her 60-year career include being the first female art director of Vogue, Glamour, Vanity Fair, and House & Garden. Her work, both evocative and groundbreaking, brought fine art into mainstream media and to the population at large.
Recognized by Clarisse Couder, Condé Nast’s wife, as an exceptional talent, Cipe was given creative freedom to develop her own distinct style. Her love of contemporary art and artists (she commissioned both Andy Warhol and Ben Shahn to illustrate articles) blended the line between art and design in a way that had never been done before.
“Her use of the page is both brilliant and brave,” admires Jane Sayer, Director of Visual Strategy at Smith Design. “She combines images, white space, and typographic balance to achieve layouts that are witty, charming, and dynamic. Her spreads tell a visual narrative independent but complimentary to the verbal narrative.”

.

Pineles was obviously very proud of her accomplishments and especially of Charm magazine, calling it the first feminist magazine. She went on to became the first woman inducted into the Art Directors Club of New York in 1943 and received several awards, many of which she was the first female to receive. Pineles led a long and successful career that has permanently impacted editorial design and her legacy of work is as fresh and inspiring today as ever.
https://en.wikipedia.org/wiki/Cipe_Pineles
https://www.commarts.com/features/pioneer-cipe-pineles
https://creativepro.com/the-illustrious-illustrative-world-of-cipe-pineles/
march 2020
february 2020
Women in Design: Gail Anderson
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
This month, we’re highlighting NYC-based designer, educator, and writer, Gail Anderson: the first woman of color to be honored with the American National Design Awards’ Lifetime Achievement from the Smithsonian Design Museum in 2018.
Anderson’s formative years as a designer took place at Rolling Stone, where she contributed her passion for bold, innovative typography that defined the magazine’s feature pages and influenced designers around her.

Looking at Anderson’s body of work, you can see how her mentor, Paula Scher, has influenced her lyrical and expressive typography style. But what is really delightful is how much playful humor is imbedded in her work, and like any great piece of art it gets better the more time you spend with it.

In 2002, Anderson began working at SpotCo to create artwork for Broadway and off-Broadway plays seen in bus stands, subway stations and billboards. The Avenue Q subway-inspired puppet-fur logo that she designed became a core part of the play’s marketing.
A love of words and passion for type has been evident throughout Anderson’s career, having co-authored several books on design, illustration and typography. One of her books, Type Tells Tales, explores typographic design as an art and as a storytelling device that expresses narratives, emotions, and voice.*
“Most of what I do is typography-driven, whether it’s through type play or working with hierarchies in editorial content,” Anderson said in a 2019 interview with Invision*. “More and more, I’m interested in creating that editorial content as much as designing it—I’m all about communication through design.”

Anderson has spoken about the stark lack of designers of color, especially in New York, where she’s based. She offers this caveat to studios looking to increase diversity: “When you make that ‘diverse’ hire, remember that person is NOT the spokesperson for an entire gender, race, ethnicity, etc.”
Her advice for budding designers and type enthusiasts: “Take pictures of type on the street and on your travels. Buy books. Save everything. Designers are collectors okay, hoarders. Take a class. Teach a class. Go on a safari. That’s on my bucket list.” *
*Sources:
https://www.amazon.com/Type-Tells-Tales-Steven-Heller/dp/0300226799
https://www.invisionapp.com/inside-design/meet-gail-anderson/
https://creativepro.com/the-creative-world-of-gail-anderson/
Women In Design: Paula Scher
In this blog series, we shine a light on women trailblazers in the design industry – women who have earned a Wikipedia page (or are likely to very soon). You might not know them by name, but definitely by their work and influence on the design world as a whole.
We’re kicking off our Women in Design series with Paula Scher.
Once called “the most influential woman graphic designer on the planet,” Scher’s best known work is synonymous with New York City in the 90’s: her posters edgy colors, dynamic layouts, and hip-hop inspired graphics. However, that doesn’t cover even half of her story.

With a career spanning 40+ years, including stints as an album cover designer at CBS (credits including Boston (Boston), Leonard Bernstein and Bruce Springsteen), she is now a partner at Pentagram. While she might be best known for her logos and posters (The Public Theatre, MoMA, New York Shakespeare Festival in Central Park festival), Scher’s personal work might be her legacy: huge detailed pointillistic maps that showcase her self deprecating humor as well as her dedication to her craft, one she is never completely satisfied with. In other words, she is a true artist.
“Being a woman has nothing to do with the work itself,” Scher says*. “I don’t like pink more. There was a group of feminists very active in the ’80s who believed that women actually made different kinds of work [than men]. I don’t buy that.”

*Source: https://magenta.as/how-pentagrams-paula-scher-defines-success-14bd60ed586b
The Perfection of Blue for 2020
According to their website, Pantone’s 2020 color of the year “19-4052 Classic Blue” was chosen to offer the “hope of honesty and the promise of protection”. The color is a dense, darker shade of blue than the word “classic” implies, but for me, it is sophisticated, calming, and much more serious than previous years (2019’s “Living Coral” and 2018’s “Ultra Violet” being decidedly more upbeat and exciting). But I would add to those descriptions the word universal; as designers of brands, blue may be the most useful color we have in our tool kit.
It’s easy to underestimate the power of blue. It all comes down to a certain hue, density or tone to make or break a design, evoke emotion & create connection. Blue is a color that can have many meanings, and that meaning can change significantly from category to category, brand to brand.
We looked at several CPG categories, all of which we design for here at Smith, to find the best blue hue for the job:
Smart & Savvy: Technology (PMS Blue 072)

Next to white & silver (thanks, Apple), blue is the first color that comes to mind when we think of high-tech products. Blues in technology tend to be primary & evoke intelligence, trustworthiness, and innovation.
Strong & Masculine: Male Grooming (PMS 7690)

Blue, as expected, plays a big role in men’s grooming products. Darker hues veering towards black and brighter shades skewing into teal bring strength, depth & energy while also cueing cleanliness.
Fresh & Clean: Household (PMS 299)

An obvious choice for household cleaning products are blue tones. Aside from the clean cues that brighter blues and cyans provide for products like laundry detergent or dish soap, the softer, more pastel tones work well in fabric softener and soap.
Simple & Advanced: Personal Care/Pharma (PMS 646)

Blue brings trust & innovation to the personal care category, trading in softer, more feminine hues with a purple or greyish tone. When paired with the right graphics, these blues communicate quality, trust, and sophistication.
In Blue We Trust: Food/Beverage (PMS 2945)

Blue may be an unexpected choice for a food brand (less so for beverage, given its association with water), but many brands do well despite this. Think Skippy, Oreo or Kraft Mac & Cheese. Blue’s role here is one of a crowd-pleaser; a populist color that is known as the world’s most favorite color. In some cases, the blue can come to symbolize a long heritage – a brand that has stood the test of time and cues happy memories of a time gone by.
Blue seems to me a perfect choice for 2020. Its calming & unifying qualities lend themselves to the dawn of a new decade, where nothing is assured or guaranteed. And our ability to adapt to that unknown might be the most important skill of all.
-Jane Sayer, Director of Visual Strategy
The 4 Archetypes of the Holidays
It’s the most wonderful time of the year! And that means, for a lot of us, the knowledge that we will be swept up in a whirlwind of cookie baking, socializing with friends & family, tree trimming, and yes – consuming in all its various forms.
For brands, the holiday season is a time to shine – to show their true spirit and capture a consumer looking for an authentic experience. We only have to look at the recent mishap of a certain exercise bike brand to know that not all marketing around the holidays is guaranteed to hit the right tone.
So why do some brands, like some people, fare better over the holiday season than others? To understand why, we must dig a little deeper to uncover the authentic messages connecting these brands with their consumers.
Hint: It has to do with Archetypes & Brand Personalities.
Coca-Cola: Always The Innocent
Every year, Coca-Cola ups the ante on seasonal marketing. From its now iconic polar bear to the heavily nostalgic Santa topping up his rotund belly with a frosty beverage, Coca-Cola’s thoughtfully designed campaigns go all-in over the holidays – which makes sense considering the brand has always strived to remain true to its Innocent archetype.
With wide-eyed optimism, Coca-Cola makes the holidays feel special for its consumers by capturing and recreating that feeling of awe and wonder we have as children. I’m reminded of the story of The Polar Express, where a little boy is gifted a bell from Santa’s sleigh that only children can hear. As the boy grows, he finds he can still hear the jingle of the bell even though his sister cannot. This classic story reminds us that channeling our inner 5-year-old is the best way to truly enjoy the season.
Tiffany: The Lover of all Things Shiny
Premium brands tend to do well at this time of year, with subliminal messages saying: “the more you spend, the more you care”. This is especially true for a heritage brand like Tiffany, where that message is neatly wrapped up in an iconic & desirable bird’s-egg-blue box.
Tiffany, as the Lover archetype, goes all out to let you know that you are special and deserving of love – and what better time to show that love than at this most special time of year. A Lover brand can speak to a deep-rooted desire in us all to be recognized, indulged and celebrated over the holidays – to feel #AllTheFeels – and Tiffany is happy to oblige…for a price.
Starbucks Holiday Cup: The Everyman icon
Starbucks is typically an Explorer brand, but over the holidays, the Starbucks cup takes on a personality of its own – that of the Everyman. The eagerly anticipated design has come to represent the onset of the season, and in recent years Starbucks has taken steps to be more inclusive and less overtly Christmas, stating the intention to “usher in the holidays with a purity of design that welcomes all of our stories”. The coffee chain has been creating themed cups around the holidays since 1997 but stayed relatively under the radar at first, gaining real momentum during this last decade.
There is something fundamentally cheery and celebratory in these paper receptacles when clutched in the hands of a glove-wearing commuter in the dreary December half-light. It has come to represent the comforting predictability of the Starbucks experience with a promise of better days ahead, with family and friends & cocktails after work. And, aside from 2015, when the design went a little too minimal for some folks, the cups are a hit en masse.
Disney conjures up The Magician
It’s hard to imagine a more festive brand during the holiday season than Disney. Its theme parks embody the idea of celebration year-round but really come into their own at this time of year. No one captures the holiday spirit quite as well, because Disney is The Magician archetype… and let’s face it – Santa, Elves, flying reindeer – we enjoy suspending rational thought during the holidays and indulging in a little magical thinking.
John Lewis, an upscale department store in the UK, releases a commercial every year that tugs at the heartstrings while injecting a little fairy dust into the hardest of hearts. Disney & other Magician brands remind us that we can all use a little magic around the holidays.

We made it! 40 Acts of Kindness
We are so happy to share that the Smith Design team successfully reached 40 Acts of Kindness last week! It has been an honor to support so many incredible causes throughout the year, and we look forward to continuing giving back in the future. Here was our final act of 2019:

This time of year is typically one of joy and celebration for children everywhere: spending time with family and friends and receiving exciting gifts. However, for those less fortunate, the holidays can be a time of struggle. We wanted to support those in need and help create more smiles this holiday season, so we held a drive in our office for Toys For Tots. Our local fire station was kind to serve as a drop off location for the games and gifts.

Feeling Grateful this Thanksgiving: 40 Acts of Kindness
This time of year always inspires a deep gratitude for our lives and the people in it. This Thanksgiving, we are thankful for our team, our families, and our ability to give back to our community in a special way this year! Here’s how the Smith Design team gave back in November:


We were honored to walk with and hear the stories of those impacted by breast cancer at the Susan G. Komen More Than Pink Central & South Jersey Walk in early November. Almost the entire Smith team attended, including our founders, along with lots of friends and family. We were thrilled to raise and donate over $3,000 for the cause.
Our neighbors in Newark, NJ have been impacted by a drinking water crisis for several years now due to lead, and recently the city ended the bottled water program for residents except for those most vulnerable. As we write this, our team is donating several water filters, including filters from our friends at ZeroWater, to a local charity in the city. We hope that the city finds a strong long-term solution for the sake of its residents.
Nearing our year-long goal: 40 Acts of Kindness
As we close in on our goal of 40 Acts of Kindness for 2019, we’re inspired with even more ways we can give back in the coming year. We have so many ideas! But before we get there, here are the organizations we gave back to during September and October:
In the spirit of National Day of Service and Remembrance on September 11th, we thanked our local fire department in Morris Plains, NJ for their service with some delicious pizza and presented them with a thank you note from our team. We are deeply grateful for those that keep our communities and our country safe.

For most children’s shelters, Halloween costumes tend not to make the list of essentials. Every year, Jersey Care helps more children living in NJ’s shelters take part in and celebrate Halloween by organizing a costume drive. We were happy to be able to support Jersey Cares’ efforts by organizing a drive in our office and delivering our collection to them.
Still in the spooky spirit, we gathered the entire Smith team (founders, too) to assemble 100 goodie bags for the Goryeb Children’s Hospital in Morristown, NJ. We were thrilled to help the kids take part in the Halloween fun!
With their friends and family, some of the Smith Design team participated in the Out of the Darkness Walk organized by the American Foundation for Suicide Prevention. The walk was initiated to give people the courage to open up about their own struggle or loss and the platform to change our culture’s approach to mental health.

Table to Table, an organization that delivers food to those who need it most, created the Bag A Lunch, Help A Bunch initiative to encourage those that are able to donate the equivalent of one day’s lunch money. We were happy to help fight hunger in New Jersey with our team donation of $250. With every dollar raised, Table to Table is able to deliver 10 healthy meals.
3 ways for your brand to cut through the holiday clutter
The holidays are a saturated time of year for consumers, from parties and travel to cooking and shopping. Big brands start planting the seed for holiday shopping needs before the pumpkins, ghosts, and goblins have even come down, inundating consumers with ads and marketing campaigns.
Most consumers begin searching for inspiration several months in advance as well, but holiday shopping typically doesn’t take place until 1-2 months, weeks, or days beforehand. Many decisions even get made on the spot, whether via the help of an in-store display, a quick web search, or price comparison. In the last decade, influences on consumer decisions have increased, and brands must take into consideration a wide variety of touchpoints and think outside the box to distinguish their products from the masses.
With brands bombarding consumers in and out of the store, let’s take a look at three ways your business can break through the clutter during the holiday season:
- Lean on data to get personal with customers
Dig into data from previous years and tune in on social media. What are consumers looking for this season? What did your customers purchase in previous years? Which promotions produced the most sales? Use the data to inform your holiday approach and reach your customers with more personalized email campaigns. Studies continue to show that personalized communications result in higher open rates, and most importantly, increased sales*. - Create an engaging in-store experience
Typical retail displays often rely on traditional holiday shapes and colors and make the product the focal point of the display, but bringing your product and the spirit of the holidays to life or using the latest technology could spark memorable consumer experiences. Here are two examples:
In 2018, Home Depot took its display for ShowHome lights to another level, setting up a model house on top of the display and showcasing miniature versions of the lights and their capabilities*. Above the house, the display communicated the products’ corresponding app and technology. The highly-visual display won over customers in-store by really bringing the product line to life.
Walmart created an augmented reality experience in 2018 through an app that enabled shoppers to see brand-sponsored aisles come to life with festive face filters, games, and 3D animations. Shoppers could also record the experience and share it to their social networks, creating buzz beyond the brick and mortar. The mass-market retailer partnered with iconic brands like Pepsico, Kellogg’s and Nickelodeon for the AR experience*. - Offer solutions to consumer problems via digital content
When shoppers are early in their journey, they often search for inspiration and solutions for recipes, planning, gifting, etc. on social media. Here are some ways for you to meet them where they are and help them with their decision:
– Create Pinterest boards with gift ideas for different age groups, interests, etc.
– Create shoppable Instagram posts that simultaneously provide inspiration and an easy way to purchase.
– Share rich blog content that addresses common holiday situations. Think easy, crowd-pleasing recipes; tips for keeping the kids occupied or improving the travel experience; gift ideas for a hard to shop relative; and more.
– Pareesha Narang, Social Media & Communications Manager
*Sources:
https://www.campaignmonitor.com/blog/email-marketing/2019/07/15-email-personalization-stats-might-surprise-you/
https://p2pi.org/article/home-depot-showhome-tout-synchronizable-holiday-decor
https://www.zappar.com/campaigns/walmart-interactive-holiday-experience/
Importance of Social Media
For brands, being on social media is no longer an option: it’s a necessity.
What started out as a place for friends and family to stay connected and share updates has since evolved into a vital marketing channel with a deep impact on consumer behavior. As of 2019, 42% of the world’s population uses social media on a daily basis. Active social media users across the world have continued to increase, with 8% growth since 2017*.
Users of major social media platforms like Facebook, Twitter, Instagram, and Pinterest utilize the platforms to keep up with current events, interact with their favorite bloggers, research brands to help make purchase decisions, and more. Active users tend not to regularly create content but do spend time on their favorite social media channels to view and/or engage with content.
In a 2018 study*, 71% of consumers who had a positive experience with a brand on social media were found to likely recommend the brand to their friends and family – which tells us that the potential for social media to help your brand is vast. Having a strong social media presence can enable brands to reach a wider audience, build brand authority and loyalty, engage directly with customers while gaining insight, etc. The key is to remember that social media, unlike other digital channels, is a two-way street – a conversation. When done right, the benefits are plenty – but where do you begin?
Whether you are just starting out or are stuck with your current plan and need a little direction, these four points are core to brand success on social:
- Identify your brand’s goals, marketing objectives, and target consumer(s).
Put this information at the center of your discussion when creating a social media strategy. When there is internal alignment on these points, it is much easier for a social media strategy to bloom and receive consistent C-suite support. - Select social media channels based on where your target consumer is.
As tempting as it might be to hop on the latest and coolest platform, identifying and meeting your consumers where they are is key to your success on social. If you’re a fashion brand targeting teens, Snapchat might be the perfect fit, but if you’re a premium supplement brand targeting ages 45-60, Facebook would do a better job of reaching your core consumer. - Set aside resources for content curation & creation, engagement, and ad spend.
A mistake that many brands make is looking at social media channels as a PR outlet. Your social media strategy isn’t plug and play. Even if you have content scheduled for a couple months, interacting with your audience and staying tuned into the conversation about your brand and trending topics on your key channels helps you to stay relevant and shows customers that you care. Lastly, don’t forget ad spend, because social is a pay-to-play game. - Stay on top of the competition and platform changes.
The world of social media is changing constantly, so keeping up can feel daunting. For most brands, we’d recommend focusing on platform features, which enable you to talk to your audience in a new and potentially more engaging way, as well as algorithm changes, so you are sure to abide by those platforms rules and ensure as many people as possible will see your posts. Don’t forget to keep an eye on your top competitors’ social channels!
Looking for an agency to help you with your social media efforts? Get in touch: https://smithdesign.com/contact-us-2/
– Pareesha Narang, Social Media & Communications Manager
*Sources:
https://wearesocial.com/global-digital-report-2019
https://www.oberlo.com/blog/social-media-marketing-statistics
A Method to our Madness: Staying Organized at Smith Design
One of the keys to a well functioning business is strong communication coupled with processes that work for each team member. I walked around the office to ask some of our team what tools they use to keep organized through all of their projects.
Here’s one of my main takeaways: you don’t need an expensive tool or complex process to stay organized. Especially as a creative agency, the human element is important for us – not everything can be automated, and that’s OK. We focus on working with smart tools that have an easy user interface and can be adapted to our needs.
The simple yet invaluable sticky note for the creative process

Jane Sayer, our Director of Visual Strategy, says part of her role is that of a translator, taking briefs that are written in marketing code and translating them into visuals. Once she understands the category, competition, and consumer as well as existing brand equities and assets, she starts to organize the various ideas that have risen to the top of her mind for how design could proceed.
“I’ve had to learn how to be organized without sacrificing the ability to free-associate, which is vital to the creative process,” Jane says. “Sticky notes allow me to jot down random thoughts as they occur and make sense of them later. Usually, thoughts will start to align as the process moves along, so I try not to force or speed anything along. The creative process really needs to evolve organically.”
Tools that enable collaboration (and are free)

As the social media & communications manager, I constantly work cross-functionally, so maintaining unique processes that work for each team is key to keeping things moving. It took a little trial & error since I started at Smith Design in June, but I’ve landed on a couple processes and tools that are working well.
For projects or tasks, especially those that require multiple steps or approvals, I lean on free online platforms like Asana. I can section off separate projects, set deadlines, check things off (so satisfying!), receive email reminders, and more.
Spreadsheets come in very handy because not everyone utilizes Asana. My requests to the design team tend to accumulate weekly, so I created a Google Sheet that is a living document with information about requests, due dates, and post dates. Google Sheets also enables me to assign fields to people and have conversations within the document.
NOTE: I work closely with my cross-functional partner to ensure that this document is useful to her. Always beware of letting process become the thing – check in occasionally to make sure the process is working for everyone involved.
Next level project management
Our agency manages several projects at once, so keeping on top of all the moving parts while also managing time, resources and budget is vital for our account managers. We use a tool called Workamajig, a creative project management software that addresses those needs and much more.
For those not looking to employ a new tool, we also like the Gantt chart, or a timeline view of your project. To the left of the chart, you can list tasks and subtasks underneath them, and in the chart the length of the bar will represent the time allotted to complete an item. Gantts can also include milestones, dependencies, and people responsible for different tasks.
Want to keep nerding out on project management? Here you go.
– Pareesha Narang, Social Media & Communications Manager
Is it the Pumpkin Spice… or Nostalgia?
Autumn brings a beautiful change in leaves, cooler temps — and most importantly, to a few million of us, pumpkin spice everything.
Annual sales of “pumpkin-flavored” products rose over 15% in 2018, setting an all-time high for the previous five years, according to Nielsen*. America’s love affair with pumpkin spice has truly reached new heights, being featured in products like sausage, candles, toothpaste, fish bait, hand sanitizer, and pet shampoo. Some of these products may seem bizarre, but the brands producing them have successfully garnered our attention and tapped into a larger theme: nostalgia and its impact on consumer behavior.
Starbucks’ PSL, aka Pumpkin Spice Latte, has become synonymous with the start of fall. Every year shortly after Labor Day, the PSL arrives, and fans of the coffeehouse chain flock to grab their first of the season, often capturing the moment on Instagram. This year Dunkin’ launched their fall line of coffee drinks almost a week earlier, so I made a quick trip with my coworker to the coffee giant for my first taste of autumn. There is truly nothing like walking down the street in a cozy sweater, with leaves crunching under my shoes and a hot drink in hand.

Nostalgia relates to our positive past experiences, evoking a sense of hope and excitement for the coming months. Maybe you had a pumpkin or apple picking tradition with your family, or its the flurry of holidays approaching. At this time of year, the possibilities feel endless.
Professor of sociology Kathryn Lively told Huffpost*, “we’re conditioned from a very early age that the autumn comes with all these exciting things,” like going back to school, getting new clothes and supplies, and seeing friends. Additionally, we see autumn as comforting; we pull out our boots and scarves and get cozy while swapping out salads for soups, Lively said.
Numerous studies over the past decade have shown us that feelings of nostalgia lead to people spending more. In a fast-paced world and ever-changing economy, consumers are comforted by feelings, tastes and other senses that evoke fond memories. Brands that appeal to consumers’ emotions can create powerful relationships with their consumers and generate loyalty.
Brand marketers can tap into this through a variety of activations, like bringing back (even if temporarily) retired but beloved flavors, reintroducing an older logo, leveraging the founder’s story in your communications, or introducing a limited edition product with a vintage touch. As long as you stay true to your brand, leveraging the nostalgia trend can be an effective way to connect with consumers and drive growth.
– Pareesha Narang, Social Media & Communications Manager
*Sources: https://www.nielsen.com/us/en/insights/article/2018/pumpkin-spice-sales-growth-makes-a-hot-return-in-late-august/
https://www.huffpost.com/entry/scientific-reason-we-love-fall_n_57f41713e4b04c71d6f0979f?ncid=engmodushpmg00000004
Importance of Understanding Your Consumer
When working with a new client, one of the first questions we routinely ask is, “Who is your target consumer?” We work with small and large companies that have varying degrees of consumer understanding. Some brand owners have great consumer insights while others either honestly don’t know who to target or will say they are targeting as many people as possible who would buy the product.
For those clients who have yet to define their target, we explain the importance of identifying the ideal consumer for their brand and how it is central to their entire brand strategy.
Consider some of the top brands today. What do they all have in common? Whether it is Nike, Apple, Chanel, or Dollar Shave Club, they each target different types of consumers and have a deep understanding of their target consumers’ needs, wants and pain points.
For example, Dollar Shave Club is a witty, approachable, and playful brand that pokes fun at the relatable issues consumers face when buying razors. Prior to Dollar Shave Club, most consumers seemed content with the existing razor brand offerings, but the brand uncovered some insights that led to their breakthrough growth.
They realized consumers struggled with things like the security packaging that you need to take to the cashier to release from bondage, or the dreaded clamshell packaging that feels nearly impossible to open, or the overly-testosterone-charged branding, or quite simply the high prices for a need consumers consider to be quite basic. Dollar Shave Club identified and tapped into a set of consumers that were simply looking to buy good quality, low-cost, no-fuss razors and not take themselves too seriously.
Dollar Shave Club built a tribe of people that share the same mindset, sense of humor, need for comfort and a love for the brand. We will dive into the importance of building your tribe in a future blog post but, for the moment, just know that building a tribe of consumers who share the same values, passions, and loyalty to your brand and are willing to share and tell others about it can help expand your brand’s reach and foster lasting loyalty. This is the beauty of smart consumer targeting.
So, how do you define the target consumer for your brand?
- Research the category you compete in
- What types of consumers currently shop your category?
- What are the needs, wants, and pain points that your brand could solve for?
- Is there a void in consumers’ lives that your brand can fill?
- Create a consumer profile
- Focus in on those consumers who would be most likely to buy your product and identify their key demographic characteristics, psychographics and behaviors.
- See below for a chart to help you segment the key facts you’ll want to gather.
- Try to get as much information as you can on how your consumer thinks, how they live and what is important to them.
- Lastly, try to uncover insights into their shopping and product usage behaviors. Where do they buy? How often do they buy? How do they use the product? During what occasions?
- Analyze your consumer profile
- Assess all of the data points you have collected and identify any common characteristics your consumers share.
- Zero in on those specific insights that will help you unlock a growth opportunity.
- Research/Testing
- There are several ways to validate your assessment including one-on-one interviews, focus groups, online surveys, secondary market research, and more.
- Adjust your consumer profile based on your research findings.








































































































