Associate Account Manager


At Smith Design, we believe in delivering the highest quality work and exceeding our clients’ expectations. We are growing and looking for leaders to help steer the future of our brand.

Smith Design is a WBENC full-service Brand Design Agency based in NJ with over 40 years of experience in creating breakthrough visual solutions for brands to win in the marketplace. In addition to strategic brand design (visual branding, packaging, graphics, and structural concepts) we also extend visual and verbal strategy to various digital and physical touchpoints including social content development, web sites, in-store POS, activation, corporate identities, style guides, and environments. We also have an in-house photography/videography studio, professional kitchen, and research facility to offer our clients a true full-service branding experience.

The  Associate Account Manager  position involves working with our Account Manager Directors acting as the liaison between the director, clients, designers and production teams management as the first point of contact, answering client queries and to increase client satisfaction. The right candidate is dedicated and is able to effectly multi-task several projects on a daily basis ensuring the client work is completed appropriately and on time.

Duties & Responsibilities:

  • Drive inter-department meetings to gauge workload and always know the active and projected work.
  • Manage daily project status meetings.
  • Responsible for creating proposals.
  • Managing the project budget and design time expectations.
  • Ability to work under pressure and deliver accurate results on time.
  • Facilitate project kick-offs, draft internal strategy identifying goals, objective and scope of the project outlining timeline and resources required.
  • Receive and provide all client direction, questions, and relevant information to teams.
  • Ability to identify and resolve issues on the spot to ensure that the flow of work proceeds smoothly.
  • Monitor progress to ensure project stays on track.
  • Establish a strong relationship with all teams.
  • Proficient knowledge of project management software programs.

Job Specifications:

  • 3+ year’s, brand design /project management
  • Hands-on background in creative development
  • Problem solver with creative workflow knowledge
  • Ability to mediate and cope with rapid change
  • A great attitude and the ability to work well under pressure.
  • Stable, reliable, hardworking, flexible
  • Attention to detail, high work standards
  • Exceptional communication skills
  • Outstanding organizational and time management skills
  • Meeting all project deadlines

Smith Design offers great benefits: Medical, dental, vision insurance, life insurance, voluntary long term and short-term disability plans, hospital, accidental, and cancer protection insurance plans, 401k plus profit sharing, training opportunities, WFH Fridays and 12 flexible WFH days of your choice annually, 15 paid time off plus 3 floating days (pro rata) immediately, healthy snacks always available.

We are committed to Equal Opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

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    At Smith Design, our culture is rooted in caring. We make a conscious and collective effort to translate our values into actions that benefit our staff, our clients, our community and our environment.


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